Terms and Conditions: Candidates

By registering online as a Candidate and agreeing to our Terms & Conditions (via the required tick box), or by accepting any booking or placement, you agree to the terms outlined below. These terms support Candidate safety and uphold the standards of Rockmybaby® Group.

1.0 Contract

  • 1.1 These Terms & Conditions form a legally binding agreement between you ("Candidate") and Rockmybaby GmbH ("Agency").

  • 1.2 Completion of registration on our website and/or acceptance of any booking constitutes acceptance of these Terms.

  • 1.3 "Client" refers to the person/family/employer using Rockmybaby® services.

  • 1.4 "Nanny "refers to a registered childcare professional engaged by a Client for long-term, ongoing, part-time, or temporary in-home care.

  • 1.5 "Candidate" refers to a registered candidate engaged by a Client for short-term or casual care.

  • 1.6 Posting false, incomplete, or illegal information is prohibited and may result in legal action.

  • 1.7 Use of our services is conditional on agreement with these Terms. If you do not agree, please refrain from using the website.

  • 1.8 Candidate Support: Candidates must contact Rockmybaby® with any concerns  or questions throughout the placement process. You are expected to keep us updated at every stage of a placement process. Communication must always go through the Agency, not directly with the Client, especially in case of dispute or conflict.

2.0 General Candidate Obligations

  • 2.1 Candidates must complete the full onboarding process: registration, interview, references, criminal clearance, Passport / Permit, Drivers Licence and current Child First Aid Certificate (or proof of course enrolment).

  • 2.2 Candidates must not enter into private arrangements or accept direct work offers from any Client they have been introduced to through Rockmybaby®. Doing so will result in immediate removal from Rockmybaby® services and may incur associated fees or penalties.

  • 2.3Candidates are responsible for the sole care of children during their shift and may not leave them unattended.

  • 2.4 Candidate conduct must reflect Rockmybaby® values, including respectful use of Client property, limited personal phone use, and professional engagement.

  • 2.5 Candidates must not take, post, or share any photos, videos, or personal information related to Clients or their children without prior written consent from the Client.

  • 2.6 Rockmybaby® reserves the right to review a Candidate's public social media activity during the recruitment or onboarding process to ensure alignment with our values and standards of professionalism.

  • 2.7 Any disputes must be addressed with the Agency, not the Client.

  • 2.8 Candidates are responsible for their local tax obligations and work permit registrations.

3.0 Safety Guidelines

3.1 If you experience inappropriate behaviour, unsafe working conditions, or any breaches of professional boundaries, you must notify Rockmybaby® immediately.

4.0 Nanny / Newborn Care Specialist / Household or Education Staff Placement Terms

  • 4.1 If you're being considered for a role with Rockmybaby®, please keep Rockmybaby® in the loop. Let us know about any planned interviews, communications with the Client, or if you've been offered the job.

  • 4.2 If you find out that you've been referred to the same position by another agency, please let Rockmybaby® know straight away. It helps us manage the process fairly and professionally.

  • 4.3 Trial Periods: If you are placed on a trial basis, this will be treated as a temporary nanny booking and Rockmybaby® must be informed. Trial placements do not exclude you from full placement obligations if ongoing work results.

5.0 Liability

  • 5.1 By working with Rockmybaby®, you authorize us to hold and use information as outlined.

  • 5.2 Rockmybaby® is not your employer and holds no liability for incidents on the job.

  • 5.3 Candidates access third-party content or links at their own risk.

  • 5.4 Candidates are responsible for following local laws and legal requirements.

6.0 Confidentiality

  • 6.1 All communications with Rockmybaby® are confidential.

  • 6.2 Personal details must be accurate and kept up to date.

7.0 Privacy

7.1 See our Privacy Policy for more information.

8.0 Warranties & Indemnities

  • 8.1 Candidates are not agents of Rockmybaby®.

  • 8.2 You are responsible for your work arrangements and legal compliance.

  • 8.3 Rockmybaby® is not responsible for the content or operation of third-party platforms.

  • 8.4 You agree to indemnify Rockmybaby® from claims arising from your engagements.

  • 8.5 We strive for uninterrupted service, but cannot guarantee constant website availability.

9.0 Disputes

  • 9.1 Contact Rockmybaby® for dispute resolution via info@rockmybaby,ch call 043 4440978

  • 9.2 Candidates should not contact Clients directly in case of dispute.

10.0 Copyright & Trademarks

  • 10.1 All content on the Rockmybaby® website is owned by Rockmybaby® IP Ltd and protected by law.

11.0 Governing Law

  • 11.1 The Terms & Conditions shall be governed in accordance with the laws of Switzerland and users hereby submit to the non-exclusive jurisdiction of the Courts of that state.

  • 11.2 Rockmybaby® IP and copyright are owned by Rockmybaby Group, PO BOX 8720, Havelock North, NZ 4157.

  • 11.3 Rockmybaby® reserves the right to amend these Terms at any time.